Customer Relations Manager

The construction-development company "Like House" (https://www.likehouse.ge/) is announcing a vacancy for the position of Customer Relations Manager in Batumi.

Main Responsibilities:

• Provide comprehensive information to customers about both ongoing and completed projects;

• Make outgoing calls to customers, respond to incoming calls, redirect if necessary, and check missed calls and messages;

• Communicate regularly with customers about construction progress and other updates;

• Coordinate with various departments, gather information, and provide it to customers;

• Timely identify and resolve customer needs or issues;

• Send pre-drafted warning letters to customers, monitor and report;

• Deliver high-standard service to existing and potential customers;

• Ensure customer satisfaction and loyalty;

Complete various tasks as instructed by the immediate supervisor.

Qualifications:

• Higher education;

• Knowledge of office software (MS Office);

• Proficiency in English and Russian languages;

• Experience in customer communication is an advantage.

Key Skills:

• Clear verbal and written communication;

• Effective communication skills;

• Organizational and time management skills;

• Attention to detail;

• High sense of responsibility.

We Offer:

• Competitive salary;

• Comfortable work environment;

• Career development opportunities.

If interested, please send your resume to: Hr@likehouse.ge In the subject line, mention the position "Customer Relations Manager".

We will contact only candidates who meet the requirements.

By submitting a resume (CV), the candidate consents to the company’s authorized personnel having access to the personal information provided in accordance with Georgia’s "Personal Data Protection Law," including sensitive data, for the purpose of processing, storing, and retaining it for a certain period, regardless of whether an employment relationship is established.